Effective Date: February, 2026

1. Introduction

TexasTurf Outdoor Specialists, a brand of TESIM LLC, located at 15416 Stroup Cir, Lakeway Texas 78734, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule a consultation, or request our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and physical address. We also collect usage data through cookies and analytics to improve site performance and customer experience.

3. How We Use Your Information

We use the information we collect to:

- Provide, operate, and enhance our services.

- Respond to your inquiries and customer service requests.

- Send service updates, administrative information, and warranty details.

- Send promotional communications (subject to your opt-in consent).

- Comply with legal and regulatory obligations.

4. SMS/MMS Mobile Messaging (A2P 10DLC Compliance)

By providing your mobile phone number, you consent to receive SMS or MMS messages from TexasTurf Outdoor Specialists related to appointments, service updates, and promotions.

- Message Frequency: Message frequency may vary.

- Rates: Standard message and data rates may apply.

- Opt-Out: You may opt out of receiving text messages at any time by replying STOP.

- Support: Reply HELP for assistance or customer support.

- Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal data to outside parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

Strict SMS Consent Policy: No mobile information, including text messaging originator opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes.

6. Texas Resident Privacy Rights (TDPSA) Under the Texas Data Privacy and Security Act, Texas residents have specific rights regarding their personal data, including the right to:

- Confirm whether we are processing your personal data and access it.

- Correct inaccuracies in your personal data.

- Delete personal data provided by or obtained about you.

- Obtain a copy of your personal data in a portable format.

- Opt out of the processing of your personal data for targeted advertising or the sale of personal data.

- To exercise any of these rights, please contact us at [email protected] or (512) 903-0668.

7. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system or electronic storage can guarantee absolute security.

8. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at:

Company: TexasTurf Outdoor Specialists

Address: 15416 Stroup Cir, Lakeway Texas 78734

Email: [email protected]

Phone: (512) 903-0668